April 14, 2024 Case Study High Tech Consistency Drives Efficiencies A technology manufacturer linked NPS to customer touch points to increase accountability and satisfaction.
April 14, 2024 Case Study High Tech Eliminating Friction for Superior UX A leading prescriptive analytics company transformed the user experience with a templatised platform, reporting dashboard, and more.
April 11, 2024 Case Study High Tech Easing Tax Season Stress A software company wanted to improve its ability to handle the fluctuations in customer demand, while consolidating its training with a single partner.
April 11, 2024 Case Study High Tech Virtual Contact Centre Training for a Virtual World At-home RealPlay™ program updates agent training to a remote environment.
April 11, 2024 Case Study High Tech Email videos capture attention, drive response rates TTEC helped a cloud technology giant stand out to SMB prospects with an innovative sales outreach strategy.
