Learn about our operations centres in India and the Philippines, career opportunities, and our Back Office Support and Fraud Prevention and Detection business services.
About TTEC:
TTEC (pronounced T-TEK) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enhanced digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the company's TTEC Digital business designs, builds, and operates contact center technology, CRM, AI, and analytics solutions. The company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The company's over 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
About Motif:
TTEC proudly welcomed Motif to the organization in late 2017. Motif, a leading digital trust and safety company, operates in India and the Philippines. Serving some of the largest, iconic, online brands in travel, retail and ecommerce across the globe, Motif has been providing essential fraud prevention and community moderation services for more than a decade. Operating out of Ahmedabad, India and Manila, Philippines, Motif has built a performance driven culture that has earned it a leading reputation in the market.
A leader in trust and safety services, Motif has experience working with leading Fortune 500 and mid-market companies across the United States, Europe and Asia. As part of TTEC, Motif provides multi-channel customer support, IT support, online credit card fraud prevention, social media intelligence, research and analytics and back office support services. The company's operations are PCI-DSS compliant and ISO/IEC 27001:2013 certified for Information Security Management Systems.