Sales Outsourcing Special Report
11 ways to grow your business with inside sales outsourcing
Sales outsourcing trends and best practices to help keep your business agile and innovative
The ability to up your sales processes relies not on the individual sales agents, but the group's ability to recognize and act on change together. This is why partnering with sales outsourcing companies has grown as an effective way to work smarter, not harder. In this strategy guide, learn how outsourcing inside sales can increase sales leads, enhance your sales funnel, and grow customer lifetime value.
Inside sales outsourcing companies can provide core competencies, specialized knowledge, and industry and technical sales resources
The need for scalability, speed, and focus are essential skills, and outsourcing sales is a proven way for companies to quickly and effectively drive revenue. An outsourced inside sales team can help your company reach its long term sales goals by leveraging highly skilled sales reps, enhancing hiring and training to scale quickly, and optimizing sales programs with advanced sales analytics.
The financial value of working with a sales outsourcing company
11 ways an outsourced sales firm can help you work smarter, not harder
How to reap the benefits of utilizing outsourced sales professionals
Four case study examples of inside sales outsourcing delivering results
The benefits of outsourcing inside sales
Identify ideal customer profiles and total addressable marketing
Identify specific goals and KPIs to increase sales
Use fit and intent data for predictive modeling
Focus on the ROI to determine strategies with the best results
We’re a sales partner that helps companies find, acquire, and engage customers at the right time with the right offers.
Inside sales as a service: Our inside sales outsourcing sales reps utilize the most advanced marketing, sales, and automation technologies to help you gain customers, improve customer loyalty, and increase customer lifetime value.
Manage B2B and B2C campaigns: Measure and drive targeted prospects, build trusted relationships, and improve b2c and b2b lead generation with campaign strategy, optimization, and advanced analytics.
New customer acquisition: Use smart analytics and gainful insights to qualify leads, close deals, and create business growth faster and cheaper.
Search to sales: The days of call center sales representatives just cold calling prospects is over. Instead, utilize the advanced analytics and journey mapping capabilities of an outsourcing partner to sync online and offline journeys, optimize your sales efforts, and ensure every conversation is timed perfectly.
Cross-sell & upsell: Increase the lifetime value and incremental revenue of customers and decision makers by tailoring offers to complement and enhance their satisfaction.
Onboarding & Welcome: Deliver targeted communications during the onboarding process when a new contact enters your marketing database, whether through online or offline sales conversion.
Loyalty optimization and churn reduction: Our inside sales outsourcing services help you leverage a proactive, data-driven process that builds loyalty and expands your share of wallet.
Innovation and incubation: A professional sales outsourcing firm can help your internal teams test new sales and marketing strategies, enter a greenfield market, or introduce a new product or service.
Advanced sales analytics: Our B2C and B2B inside sales outsourcing teams help you unlock key metrics to reduce customer churn, calculate customer lifetime value, and accelerate the sales pipeline.
Outsourced sales for startups: Our outsourced inside sales business models for startups and hypergrowth companies provide brands with a people-first approach, deployed in a flexible, agile model.
Best practices for an outsourced sales team
As a leading inside sales outsourcing company, here
are recommendations from our team of sales experts.
Identify ideal customer profiles and total addressable marketing.
Whether through B2C or B2B sales outsourcing, an experienced sales team can help you identify and nurture potential customers as well as grow customer loyalty and lifetime value with your most valuable customers.
Identify specific goals and KPIs.
An inside sales outsourcing company can provide you the team of sales professionals to help you plan and execute the overall goals of your sales function.
Work smarter, not harder: use fit and intent data for predictive modeling.
The tools and technology than an inside sales outsourcing team can provide allows an organization to enhance its sales operations.
Focus on the ROI—not cost. Cheaper is not always better.
Outsourcing inside sales can provide great return on investment, as the improved sales performance can help drive revenue growth.
Work closely with your BPO as a partner to obtain your ultimate business goals.
When you outsource B2B inside sales and/or B2C inside sales, it allows you to scale your sales team and still focus on your brands core competencies.
Our award-winning approach to sales and marketing delivers business results
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The company’s TTEC Engage business delivers AI-enabled customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The company’s approximate 54,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
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