Our Email Content

The Customer Strategist

 Journal
and CSJ+

Quarterly digital journal
and monthly eNewsletter

When you sign up for the Customer Strategist Journal, you will receive the newest digital edition of the Customer Strategist via email each quarter. The Customer Strategist provides in-depth articles and insights for building better customer experiences. When you subscribe to the Customer Strategist you will also receive the CSJ+ monthly email newsletter. The CSJ+ builds upon the insights of the quarterly journal and highlights the latest in CX and digital transformation best practices, including strategy guides, research reports, trends reports, as well as webinars and more.

Thought Leadership

Events, eBooks, CX Success Stories

We will occasionally email you regarding upcoming TTEC events, our latest resources, and industry relevant CX success stories. Our thought leadership and resources bring together the best thinking from customer experience gurus and front line practitioners. Our articles, research, infographics, videos, white papers, client stories, events and webinars provide the latest and greatest in the design and delivery of great customer experiences.