Strategy Guide
Serving Up Sales Chat Technology
Your guide to sales chat success
Customers want to be able to find answers to their questions through customer self-service channels. In fact, research estimates that by 2020, customers will manage 85% of their relationships with businesses without interacting with a human.1
The businesses that aren’t able to deliver this type of customer engagement will ultimately find that they are losing their customers to the ones that can provide service automation.
In this eBook, learn how sales chat services can help your business respond to customer inquiries on your customers’ terms, while simultaneously boosting the likelihood of prospect conversion.
Discover:
- Five benefits of implementing sales chat services in your buyer's journey.
- The tools you need to make sales chat work for your business
- How leading companies are using sales chat to boost customer loyalty and sales
1Gartner
Don't know where to start? We do. Talk with one of our CX experts.
Read the
Strategy Guide