Turning Service Interactions Into Sales Opportunities

Fliers, telemarketing calls, and emails are a thing of the past. Today’s consumers are looking for engaging, one-on-one customer touch points– not marketing messages designed for the masses.

That’s why, instead of overspending on traditional marketing strategies, savvy organizations are working hard to design service to sales programs within their call centers.

In this eBook, discover how to build a successful service to sales program that:

• Turning service interactions into sales opportunities
• Increases customer lifetime value
• Drives revenue growth