Video CX Optimized Video Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve. TTEC Resources Video CX Optimized Video More insights from TTEC January 2, 2025 Trends Report Top 3 trends for elevating CX with automation in 2025 Harness the full potential of AI and other tools to deliver next-level experiences Read the trends report December 10, 2024 Blog TTEC poll: Employee engagement top CX priority for 2025 Read the blog post December 6, 2024 Blog Healthcare Hopes for healthcare CX in 2025: Why I defy the cynics Read the blog post December 3, 2024 Customer Strategist Outlook The CX future starts now Hit the ground running toward great customer experiences Read the article December 3, 2024 Blog Retail and eCommerce CX trends 2025: 3 ways AI will transform retail experiences Read the blog post December 3, 2024 Customer Strategist Industry Insights Healthcare Payers From compliance to competitive advantage: How CX impacts new CMS measures Proactive CX strategies key to better Star Ratings Read the article December 3, 2024 Customer Strategist In Depth AI and analytics fuel brands' push for personalized customer journeys in 2025 Easy, efficient, and convenient interactions set to take center stage Read the article December 2, 2024 Blog Welcome 2025 with 3 ways to optimize fraud prevention Read the blog post December 2, 2024 Customer Strategist C-Suite Strategies Healthcare For a taste of what makes the experience exceptional, look to Northwell Health Read the article December 2, 2024 Customer Strategist Industry Insights Retail and eCommerce The future of retail: AI will be a cornerstone of CX success 3 ways AI will help transform retail experiences in 2025 Read the article November 25, 2024 Trends Report CX Trends 2025 5 ways customer experience ushers in a new era Read the trends report November 21, 2024 Case Study Automotive AI-powered insights and quality experts boost potential revenue by $3.2M in 3 weeks TTEC and LevelAI helped an automaker revolutionize associate coaching to vet more leads faster Read the case study
January 2, 2025 Trends Report Top 3 trends for elevating CX with automation in 2025 Harness the full potential of AI and other tools to deliver next-level experiences Read the trends report
December 6, 2024 Blog Healthcare Hopes for healthcare CX in 2025: Why I defy the cynics Read the blog post
December 3, 2024 Customer Strategist Outlook The CX future starts now Hit the ground running toward great customer experiences Read the article
December 3, 2024 Blog Retail and eCommerce CX trends 2025: 3 ways AI will transform retail experiences Read the blog post
December 3, 2024 Customer Strategist Industry Insights Healthcare Payers From compliance to competitive advantage: How CX impacts new CMS measures Proactive CX strategies key to better Star Ratings Read the article
December 3, 2024 Customer Strategist In Depth AI and analytics fuel brands' push for personalized customer journeys in 2025 Easy, efficient, and convenient interactions set to take center stage Read the article
December 2, 2024 Customer Strategist C-Suite Strategies Healthcare For a taste of what makes the experience exceptional, look to Northwell Health Read the article
December 2, 2024 Customer Strategist Industry Insights Retail and eCommerce The future of retail: AI will be a cornerstone of CX success 3 ways AI will help transform retail experiences in 2025 Read the article
November 25, 2024 Trends Report CX Trends 2025 5 ways customer experience ushers in a new era Read the trends report
November 21, 2024 Case Study Automotive AI-powered insights and quality experts boost potential revenue by $3.2M in 3 weeks TTEC and LevelAI helped an automaker revolutionize associate coaching to vet more leads faster Read the case study