We know: AI talk can get pretty technical and confusing. But instead of focusing on what AI can do, let’s chat about who benefits the most from it and how different types of AI and automation can make life easier for every role in the contact center.

Watch the on-demand event with TTEC’s James Bednar and Liz Glagowski of the Customer Strategist Journal as they introduce you to the four awesome members of TTEC’s AI-enhanced team. They’re part of a typical CX ecosystem and have some cool stories about how AI makes their daily tasks a breeze.

Watch the webinar to learn how to:

• Focus on the “who” to figure out AI priorities in the contact center
• Customize AI to work as a companion, ally, concierge, and CX advisor
• Identify and build your own AI-enhanced dream team at your organization