Fueling sales growth in a dynamic industry through collaboration
For more than 20 years, TTEC has helped this telecommunications company grow
Fueling sales growth in a dynamic industry through collaboration
For more than 20 years, TTEC has helped this telecommunications company grow
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More insights from TTEC
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Wireless sales see 45% lift to the tune of $1.5B
The SMB market is one that our client was looking to get into. They sought our help to design, deliver, and manage a solution that would capitalize on their skills across a variety of channels.
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AI-powered insights, expert training drive sales surge in 2 weeks
TTEC’s unique Service to Sales methodology jumpstarts revenue and boosts CSAT
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Unwavering support in a fast-evolving industry
For 25 years and counting, TTEC stands by telecommunications company at every step
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A customer experience roadmap for long-term success
Our client was at a crossroads with increased competition. We helped them create a customer-centric vision and build a new CX roadmap.
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Specialized support boosts B2B collections revenue
TTEC collections associates quickly hit 82% attainment rate
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Service to sales gets a needed upgrade in the AI era
Can a sales attempt actually improve customer service?
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Convert hidden sales potential into revenue growth
Service to sales enters a new AI era for maximum results
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Tales of a ham-fisted service-to-sales debacle
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Service to sales has entered the new AI era
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Improve service interactions and drive revenue with sales innovation
The right AI tools can identify sales opportunities and empower associates.
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A fast-evolving CX landscape reveals opportunities and challenges for brands
At Reuters event, CX leaders discussed AI, associate wellness, and other top-of-mind trends
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Answer the call for better CX: Know what customers want
How to serve the top 5 customer intents for telecom
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