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The challenge A video communications company with operations in dozens of countries including Europe struggled with B2B collections and had a growing number of aging accounts that were delinquent. The company had partnered with a collections...
CONTACT CENTRE OPERATIONS Trust and Safety Be proactive in protection with our trust and safety solutions. REQUEST A DEMO Trust is the foundation of customer experience Having a safe and trustworthy brand has become table stakes in today’s...
You enter a room. The energy is palpable. This is unlike any other business trip. No raffles, no swag. Though some of us had not yet been introduced, we felt like old friends because we share a vision for what’s possible and the...
The challenge A cloud collaboration platform that enables EMEA companies to build customised, connected apps had €30 million in outstanding debt from its clients that the company struggled to collect. The business was growing at rate that...
The challenge A coffee retailer wanted to maintain its high customer support standards as it expanded but needed expert help. The company was growing quickly, in the early stages of starting to franchise, and on the cusp of becoming publicly...