July 3, 2024 Service Back Office Support A high-functioning back office is fundamental to great CX. We help you eliminate the stress so you can focus on what your brand does best.
July 3, 2024 Service Contact Centre as a Service The sky is the limit with our cloud technology that transforms CX.
June 28, 2024 Service Contact Centre Operations The people, processes, and platforms to optimize your contact center.
June 28, 2024 Service Contact Centre Technology Omnichannel technology that delivers personal CX at scale.
January 22, 2025 Service Conversational Messaging Engage your customers anytime, anywhere, and deliver hyperpersonalized communications at scale.
January 22, 2025 Service CRM and Systems Integration It's all about (customer) relationships. Integrate and connect everything you know about your customers.
January 22, 2025 Service Customer Acquisition as a Service Your ideal customers are out there. Find more customers before the competition does.
July 3, 2024 Service Customer Care Outsourcing The facilities, people, processes, and technologies to build value across every interaction.
June 28, 2024 Service Customer Experience Strategy Design your CX to eliminate pain points and reduce churn.
January 22, 2025 Service Customer Intent Deliver preemptive and proactive interactions with intelligent journey analytics. Understand customers' intentions and anticipate their behavior.
January 22, 2025 Service Customer Journey Mapping Walk a mile in your customers' shoes and know your target audiences better than the competition.
January 22, 2025 Service Customer Retention and Loyalty Leverage technology, analytics, and specially-trained sales associates to help brands drive new revenue and keep customers happy.
January 22, 2025 Service CX Strategy and Design Design the experiences your customers want to save time, solve problems, and provide a great customer experience.
January 22, 2025 Service Data and AI Operations Data Annotation and AI Operations to improve the speed and quality of data labelling and enrichment processes so you can achieve greater returns on your AI investments.
July 8, 2024 Service Intelligent Automation Eliminate friction and create value for your customers and employees.
July 11, 2024 Service Intelligent Fraud Automation Proven AI-enhanced solutions that reduce risk and drive growth
July 24, 2024 Service Learning and Knowledge Transform the way your employees learn. Our award-winning solutions empower your employees to deliver amazing CX.
January 22, 2025 Service Proactive Outreach Proactively engage customers with outbound services to improve relationships and your bottom line.
January 22, 2025 Service Process Automation (RPA and RDA) Focus on more meaningful work by using AI solutions to eliminate time-consuming manual tasks.
June 28, 2024 Service Revenue Generation Find and engage customers across all channels to accelerate growth.
January 22, 2025 Service Self-service, chatbots, and IVAs Seamless 24/7 support with no wait times delivered by intelligent virtual assistants.
January 22, 2025 Service Service to Sales Turn service conversations into sales opportunities by delivering relevant offers at the right moment.
July 8, 2024 Service Speech and Predictive Analytics Amplify the power of listening and gain insights into customer expectations, preferences, and pain points.
July 12, 2024 Service Tech Support as a Service The end to technical difficulties. Deliver expert, empathetic tech support customers crave.
January 22, 2025 Service Translation and Communication Enhancements Eliminate communication barriers with our AI-enhanced platform and services
July 3, 2024 Service Trust and Safety Be proactive in protection with our trust and safety solutions.
July 3, 2024 Service TTEC Digital The CX expertise and technology you need to deliver seamless customer and associate experiences
July 8, 2024 Service Voice of the Customer Amplify the power of listening and gain insights into customer expectations, preferences, and pain points.
July 3, 2024 Service Work from Home Our remote contact center associate solution merges the quality and security of an on-site center with the cost structure and flexibility of a work from home model.
July 12, 2024 Service Workforce Optimisation Services Extract maximum return from your most valuable asset
