Level up your
customer experience
The real end game for gaming brands
Level up your
customer experience
The real end game for gaming brands
Traditional CX won't keep you in the game
Gamers don’t want to stop gaming and seek help from customer support when they have an issue. It can be the difference between keeping and losing a player. It's imperative that gaming brands are incorporating CX into their player experience. At TTEC, we have mastered the right level of CX in order to keep gamers gaming. We offer 24/7 support via multiple channels to ensure personalized assistance and fast response times. We are experienced gaming enthusiasts who understand the nuances of the industry and cater to the unique needs of gamers.
CX solutions
built for the gaming industry
Customer Care
Outsourcing
Let gamers get back to gaming. 24/7 support via multiple channels ensuring gamers can reach us fast.
Technical support
Prioritize player satisfaction and increase revenue growth with 24/7 technical support.
Trust & Safety
Cultivate player trust by implementing effective fraud prevention measures.
Proactive partnership levels up gaming brand’s CX
TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements.
Outsourced customer support helps gaming company take control of volume surge
TTEC associates made quick work of customer complaints and product replacements.
Don't take our word for it.
We are an award-winning customer experience company.
4 reasons why you should use the right CX partner
Discover how to optimize your contact center operations with innovative collaboration. Today’s contact center workforce must have complex problem-solving skills, excel in people management, coordinate well with others, and possess high emotional intelligence.
4 reasons why you should use the right CX partner
More insights from TTEC
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Advanced lead nurturing unlocks millions in the sales pipeline
TTEC brought new life – and over $18 million in potential revenue – to a software company’s abandoned leads.
Learn more -
Outsourced customer support helps gaming company take control of volume surge
TTEC associates made quick work of customer complaints and product replacements
Learn more -
Media company slashes training time whilst elevating NPS
Redesigned curriculum boosts quality scores and reduces average handle times
Learn more