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TTEC Blog

How the right tech support partner can power up your tech and comms CX

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  • Screenshot of LinkedIn Live panel participants
    January 29, 2025 Blog

    Unlocking 2025: AI and labor trends reshape the CX landscape

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  • Person looking at a laptop that says "Your journey starts here" on screen.
    January 24, 2025 Blog Travel and Hospitality

    Securing the journey: Fraud prevention for travel and hospitality

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  • Illustration of happy people on their phones
    January 22, 2025 Blog Communications

    Telecom CX trends: Connect service and sales to maximize customer value

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  • Trade show floor at National Retail Federation "Big Show" event Jan. 13, 2025 in New York City.
    January 16, 2025 Blog Retail and eCommerce

    At NRF, the future of retail runs on data and insights

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  • Woman holding her hand out with a small ball of light glowing in it
    December 19, 2024 Blog Public Sector and Government

    Data dominates, AI agents reign for pragmatic public sector enterprises in 2025

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  • Artwork of a magnet pulling pulled that attracts stick figures towards it
    December 18, 2024 Blog

    The key to sales success in 2025? Turn conversations into conversions

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  • A circle of many people's hands, each holding a puzzle piece
    December 17, 2024 Blog Healthcare

    Calm, cool, and coordinated: Healthcare’s next iteration

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  • A hand coming out of a laptop screen and typing on the keyboard
    December 16, 2024 Blog

    How iGaming companies parlay strategy to build growth, mitigate fraud risk

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  • Man holding multiple credit cards in his hands
    December 16, 2024 Blog Financial Services and Insurance

    Financial services contact center trends: Don't be loyalty laggards in 2025

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  • Infographic showing CX priorities over a 4-year period
    December 10, 2024 Blog

    TTEC poll: Employee engagement top CX priority for 2025

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  • Tree against the backdrop of a colorful sunset
    December 6, 2024 Blog Healthcare

    Hopes for healthcare CX in 2025: Why I defy the cynics

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  • Woman looking at a retail website on her phone with a package in front of her
    December 3, 2024 Blog Retail and eCommerce

    CX trends 2025: 3 ways AI will transform retail experiences

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