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TTEC Blog

A roles-based AI approach helps CX associates and leaders bring their A Game

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  • Couple on vacation
    January 16, 2024 Blog Travel and Hospitality

    6 ways AI can help travel CX take flight

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  • Woman smiling and holding phone at desk
    January 9, 2024 Blog

    CBS News Sunday Morning: AI can be the ‘blast shield’ that makes contact center associates heroes

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  • Four people playing video games with VR headsets on
    January 8, 2024 Blog Gaming

    Level up gaming trust and safety in 2024 with AI

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  • Digital image of a car on a table, in between two hands
    January 2, 2024 Blog Automotive

    AI holds huge CX potential for automotive brands in 2024

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  • Man walking through an airport rolling luggage and talking on a cellphone
    December 20, 2023 Blog Travel and Hospitality

    Travel brands: Is your CX staying 3 steps ahead of travelers? It can with AI

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  • TTEC World Peace Quilt 2023
    December 19, 2023 Blog

    Warm holiday wishes with TTEC's World Peace Quilt

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  • A steering wheel and car dashboard overlayed with a digital image of icons.
    December 12, 2023 Blog

    AI is driving the automotive industry’s customer-centric transformation

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  • Woman wearing vest and hardhat looking at a digitized computer screen
    December 6, 2023 Blog Public Sector and Government

    AI + people: The right mix to boost CX for public sector players in 2024

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  • Evolving CX priorities
    December 5, 2023 Blog

    Brands name employee engagement as top CX priority for 2024

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  • Man and woman looking at a laptop, holding a credit card, with a Christmas tree in the background
    December 4, 2023 Blog Retail and eCommerce

    Retailers: Combat fraud this holiday season (and beyond) with machine learning

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  • Retailers: Balance AI with a human touch for CX success in 2024
    November 30, 2023 Blog Retail and eCommerce

    Retailers: Balance AI with a human touch for CX success in 2024

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  • AI research separates hype from reality
    November 27, 2023 Blog

    AI research separates hype from reality. Where do you fit?

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