September 22, 2023
4 ways high-tech companies can benefit from back-office outsourcing
HOW WE THINK
Language barriers? AI-powered translation is breaking them down
Language barriers? AI-powered translation is breaking them down
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September 19, 2023
6 ways retailers can convert returns into revenue
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September 11, 2023
HMEs: Don’t fold under pressure — CX pays dividends
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September 5, 2023
Where should startups focus their AI investments? Start here
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August 24, 2023
Provide faster tech support and improve CX with co-browsing
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August 10, 2023
How to integrate AI into your cybersecurity (and why you should)
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August 3, 2023
How happier employees lead to better CX
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July 31, 2023
3 lessons the CX world can learn from gaming pioneers
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July 28, 2023
Empathy and sentiment scores: What we know and what we think we know
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July 25, 2023
A plug-and-play model is the future of AI-enabled CX (here’s why)
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July 17, 2023
Want to improve gaming CX? Your AI needs to be seamless
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July 11, 2023
Free generative AI training aims to nudge broader adoption
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