July 7, 2023 Strategy Guide Financial Services and Insurance 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX
January 19, 2023 Case Study Travel and Hospitality Expert back-office support helps recover 40K+ defrauded accounts TTEC associates tackled an online marketplace’s fraud problem, saving the company $16M
February 27, 2020 Trends Report Special Report: CX Fraud Prevention This special report reveals a more productive approach to CX fraud prevention.
October 13, 2017 Case Study Retail Banking One-upping banking fraud A large U.S. bank wanted to improve external fraud prevention and enhance the quality of fund transfers between accounts in the U.S. and Mexico
September 15, 2017 Strategy Guide Retail Banking Fraud-Busting in the Digital Era How retail banks can fight back against consumer and employee fraud