Contact Center Operations

Delivering an end-to-end customer service solution

Our client was looking to expand their European footprint, but needed to support all languages. We helped implement a central service hub that supported all European languages

$10M repaid with streamlined debt collection strategy

Our client works in the tough industry of collecting debt and was looking for a way to streamline its collection strategy and assist customers in finding a repayment plan. We helped create new and better plans.