AI-Enhanced Services | TTEC

July 27, 2016 Blog

Customers Want a Little Less Disruption
July 25, 2016 Blog

4 Technologies Facilitating the Service Customers Crave
July 21, 2016 Blog

Getting the Most From Customer Surveys
July 15, 2016 Blog

Four Steps to Insight-Driven Sales and Marketing in Lean Times
July 13, 2016 Customer Strategist Public Sector and Government

Deakin University: On the Path to Digital Maturity

The Australian university's CIO and Chief Digital Officer discusses engagement with Millennial students.
July 12, 2016 Blog

Successful Migration Strategies Require More Than Just Lift and Shift
June 29, 2016 Blog

Omnichannel Data is the key to CX Success

Omnichannel data mapping that shows what customers value and what a company delivers can uncover actionable insights for channel optimization
June 13, 2016 Blog

Wake the Sleeping Tiger With a Strategic Approach to Sales
June 1, 2016 Blog

5 Customer Experience Metrics to Track
May 11, 2016 Blog

Determining the Value of a Customer Interaction
May 2, 2016 Blog

Customers Don’t Care About Your Quality Assurance Checklists
April 27, 2016 Blog

How to Take the Game Out of Gamification