Customer Experience Strategy Resources | TTEC

April 30, 2021 Client Story

Schwan’s Home Delivery gets an actionable CX transformation plan

Our consulting experts helped Schwan’s Home Delivery gain insights into the current state of their customer experience and create an actionable plan for transformation
Retail and eCommerce
April 30, 2021 Client Story

A more powerful app for today’s customers

We partnered with AllRegs to redesign its flagship app, delivering enhanced functionality, updating the underlying technology, and greatly improving the user experience
Financial Services and Insurance
April 26, 2021 Blog

Chat Vs. Messaging: More Than Meets the Emoji
April 19, 2021 Blog

3 Ways to Bring your Sales Game to the Next Level
April 16, 2021 Datasheet

Master the effortless insurance experience

Enabling the highest customer satisfaction at the lowest overall cost
Financial Services and Insurance
April 15, 2021 Podcast

Here's why this Entrepreneur is Excited about CX
March 15, 2021 Blog

An Inside Look at COVID-19 Vaccine Strategies that Work

Healthcare
March 5, 2021 Podcast

CX and COVID-19: Vaccine Strategies that Work

Healthcare
March 3, 2021 Blog

How to Create a Differentiation: Customer Service vs. Customer Experience
March 2, 2021 Blog

For Federal Government Agencies, A New CX Mandate

Public Sector and Government
February 25, 2021 Blog

How to Bridge the COVID-19 Vaccine Gap with Digital Solutions + Human Expertise

Healthcare Providers
February 24, 2021 Podcast

In Their Own Words: Vaccine Patients Share Their Experiences

Healthcare