July 12, 2017 Blog P&C Insurance digital transformation trends and best practices The evolution of digital transformation in insurance is found at the intersection of technology and the customer experience. Property and Casualty Insurance
July 12, 2017 Customer Strategist Maximize Engagement with Minimum Viable Experiences Take a page from the product team’s playbook to apply a more nimble, team-based approach to customer initiatives.
July 12, 2017 Customer Strategist Connect the Workplace with the Customer Experience Does your workplace and employee engagement strategy add up to CX excellence?
July 1, 2017 Customer Strategist Innovation From Within USAA taps into the great ideas of its employees to improve member products and services. Retail Banking
June 26, 2017 Trends Report Mobility: The Automotive Industry's Exciting New Challenge Toward a new multi-modal transportation experience Automotive
June 13, 2017 Client Story Data and Goliath With its data siloed, a company wasn't able to effectively compete. Our solution helped them develop a clear picture of the customer base, which helped increase revenue-per-subscriber and decrease cost-to-serve. Communications
