Client Stories | TTEC EMEA

April 16, 2024 Case Study Federal Government

No Time to Lose

We set up hotline support service through 10 locations, including three new pop-up sites. TTEC got these sites ready to go, with technology in place, within just one week.
April 16, 2024 Case Study Public Sector and Government

Energy Firm Lights Its Future with Customer Strategy

Our client, was trying to find a way to keep their customer's business. We helped define a new customer experience strategy and roadmap, ending with defining a consistent customer experience.
April 16, 2024 Case Study Public Sector and Government

Intelligent Automation Brings Citizens Closer to Home

Desktop automation helps reduces the homebuying sales processes from days to hours
October 10, 2017 Case Study Public Sector and Government

Please Help Yourself

A utility company transformed its customer service with a self-help solution