October 17, 2023 Case Study High Tech Proactive partnership levels up gaming brand’s CX TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements
October 3, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
April 13, 2020 Case Study High Tech Automating Claims Boosts Accuracy A leading global financial services strengthened its auditing and tracking capabilities with an automated claims processing system
April 13, 2020 Case Study High Tech Building a Smart Claims Processing Solution A global health services organisation reconfigured its claims systems, eliminating 25% to 30% of time spent on case processing
October 10, 2017 Case Study High Tech Planning for Tomorrow, Today Customer data analytics brought in £133.84 million in revenue in six months