April 15, 2024 Case Study Media and Entertainment Advanced lead nurturing unlocks millions in the sales pipeline TTEC brought new life – and over $18 million in potential revenue – to a software company’s abandoned leads.
April 15, 2024 Case Study Media and Entertainment Outsourced customer support helps gaming company take control of volume surge TTEC associates made quick work of customer complaints and product replacements
April 15, 2024 Case Study Media and Entertainment Media company slashes training time whilst elevating NPS Redesigned curriculum boosts quality scores and reduces average handle times