December 20, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive €86M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
December 20, 2024 Case Study Retail and eCommerce Strategic partners bring the right mix of AI and people to boost CSAT TTEC and Flip helped a growing retailer realise automation’s full potential
December 19, 2024 Case Study Retail and eCommerce Manual fraud investigations plummet 66%, yielding €3.3 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
November 18, 2024 On-Demand Webinar Colombia y el Futuro del CX Cómo y porqué las empresas líderes están aprovechando las ventajas competitivas del offshore en Colombia para la experiencia de cliente
October 2, 2024 Datasheet TTEC's Impact Practice Taking a differentiated approach to make a more meaningful impact with lasting outcomes
October 2, 2024 Datasheet Welcome to TTEC Rwanda Innovation from the start with our Impact Innovation Lab
September 24, 2024 Case Study Healthcare Contemporary site design, AI, and local talent lift CX, EX, and the future of a region
September 4, 2024 Case Study Communications AI-powered insights, expert training drive sales surge in 2 weeks TTEC’s unique Service to Sales methodology jumpstarts revenue and boosts CSAT
