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TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)
TTEC EMEA also awarded silver medal for crisis response in partnership with Volkswagen Group UK
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How insurance firms can keep customers close in tumultuous times
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TTEC in EMEA win 3 top awards at the “2021 Global Sourcing Association (GSA) UK Awards”
Awards for Best Practice in Strategic Sourcing recognise and reward innovation and pioneering best practice by buyers, service providers and advisors, with TTEC also runner-up for CX Brand of the Year.
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Offshore Outsourcing
Offshore Outsourcing is when an organization recruits a third party supplier to conduct operations from an outside country.
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Omnichannel
Omnichannel is a cross-channel customer engagement strategy that businesses utilize to improve the customer experience.
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TTEC in EMEA sweeps the board, winning awards for Best Contact Centre, Most Effective Employee Engagement, and Employee Empowerment
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Customer Experience as a Service
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Customer Lifecycle Management
Customer lifecycle management (CLM) evaluates several customer-related metrics over time to measure the performance of an organization.
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CX Leader, TTEC Wins UK Top Employer of the Year Award for Company’s EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018
Recognition of delivering optimum performance through continuous improvement in people practices
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