TTEC in EMEA win 3 top awards at the “2021 Global Sourcing Association (GSA) UK Awards”
Awards for Best Practice in Strategic Sourcing recognise and reward innovation and pioneering best practice by buyers, service providers and advisors, with TTEC also runner-up for CX Brand of the Year.
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TTEC in EMEA sweeps the board, winning awards for Best Contact Centre, Most Effective Employee Engagement, and Employee Empowerment
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Contact Centre Automation: Tools and Trends for the Decade Ahead
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CX Leader, TTEC Wins UK Top Employer of the Year Award for Company’s EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018
Recognition of delivering optimum performance through continuous improvement in people practices
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Offshore Outsourcing
Offshore Outsourcing is when an organization recruits a third party supplier to conduct operations from an outside country.
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Omnichannel
Omnichannel is a cross-channel customer engagement strategy that businesses utilize to improve the customer experience.
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Customer Lifecycle Management
Customer lifecycle management (CLM) evaluates several customer-related metrics over time to measure the performance of an organization.
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TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework
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Customer Experience as a Service
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TTEC in EMEA highly commended for two UK 2018 CCF Awards
CX leader recognised for UK programme success in Employee Engagement Strategy of the Year and Outsourcing Partnership of the Year
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