Data Analytics | TTEC

November 2, 2016 Blog

How to Craft and Scale a Personalized Onboarding Experience
October 13, 2016 Customer Strategist

Customer Service: Where We’ve Been and Where We’re Headed

Customer service has come a long way in a relatively short period of time.
September 28, 2016 Blog

Millennials Want a Different Way to Work
September 14, 2016 Blog Healthcare Providers

The Hazard of Patient Satisfaction Reviews
September 14, 2016 Blog

Direct Mail is More Important than Ever in the Digital World
August 31, 2016 Blog

Three Data Innovations Changing the Pace of Business
August 5, 2016 Blog

Text Analytics Can Tell You More Than Just How Customers Feel
July 27, 2016 Blog

Customers Want a Little Less Disruption
July 21, 2016 Blog

Getting the Most From Customer Surveys
July 15, 2016 Blog

Four Steps to Insight-Driven Sales and Marketing in Lean Times
June 29, 2016 Blog

Omnichannel Data is the key to CX Success

Omnichannel data mapping that shows what customers value and what a company delivers can uncover actionable insights for channel optimization
June 13, 2016 Blog

Wake the Sleeping Tiger With a Strategic Approach to Sales