January 6, 2016 Blog Marketing Data Insights: Three Steps to better customer journey data Building a data process framework will help marketers more easily kick-start their data journeys and realize faster results.
December 7, 2015 Blog For Telecoms, These Three Automation Benefits Mean a Better Customer Experience Communications
October 9, 2015 Customer Strategist Pinning Hope on Personalization Through Mobile Leaders behind Turkey’s new shopping app share their personalized, mobile-first strategy. Retail Banking
August 6, 2015 Blog When Starting from Scratch Isn’t an Option: Five Tips for Transitioning Customer Service Chat to Sales Chat
December 13, 2014 Client Story From zero to hero A utility company transformed its customer service with a self-help solution Public Sector and Government
December 10, 2014 Blog From Concept to Reality: A Glimpse at Your Automotive Experience in 2020 Automotive
June 30, 2014 Blog Understanding the Intersection of Humanity and Technology Research examines consumer attitudes toward technology advancements.
February 16, 2014 Client Story Three months. One shiny new CRM. Zero data loss A large U.S. government agency was frustrated with the limitations of its outdated CRM. In just 90 days, we helped our client implement a superior, modern CRM solution. Public Sector and Government
