July 22, 2020 Case Study Retail and eCommerce Fraud support breaks remote training barriers One of the world’s leading online retail marketplaces needed to remotely train and deploy hundreds of trust & safety associates in an unprecedented event
June 4, 2020 Blog Data Breach Report: Credential Theft, Social Attacks Lead to Most Security Breaches
June 3, 2020 Customer Strategist Work-From-Home Best Practices for Contact Center Longevity Tips for managing people and technology help sustain a highly productive and engaged work-from-home future.
April 24, 2020 Blog Retail Banking 4 Ways Financial Institutions Can Quickly Deploy Digital Strategies for Crisis Response and Beyond
February 27, 2020 Trends Report Special Report: CX Fraud Prevention This special report reveals a more productive approach to CX fraud prevention.
September 15, 2017 Strategy Guide Retail Banking Fraud-Busting in the Digital Era How retail banks can fight back against consumer and employee fraud
April 19, 2017 Customer Strategist Say What? A surge in fake news and negative brand associations has companies taking a fresh look at content moderation strategies.
