Trust and Safety | TTEC

October 8, 2015 Blog Retail and eCommerce

Five Golden Rules: The Retailer’s Guide to Holiday Customer Service Success
June 10, 2015 Blog

The Five “P’s” of Guarding Against Cyberattacks
March 16, 2015 Blog Healthcare

Healthcare’s Cybersecurity Conundrum
March 1, 2013 Customer Strategist Pharmaceutical

Great Drugs Are Not Good Enough

New research defines the role and impact of trust and patient engagement within the pharmaceutical industry, and examines trust’s influence on business outcomes.
September 1, 2012 Customer Strategist Financial Services and Insurance

MassMutual Embodies the Human Side of Financial Services

Under the watchful eye of Chief Customer Experience Officer Todd Lee, MassMutual strives to make sure its customers are supported and treated with empathy.
April 1, 2012 Blog

The Six Building Blocks of Customer Trust

Customers' trust in the companies they do business with is based on a combination of perceived good intention and proven competence.