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Client Story
Retail and eCommerce
icStore for Multichannel Customer Service
Communication
How to Welcome a New Customer Base
Automotive
Higher Satisfaction and a $50 Million Increase
Life Sciences
Healthcare Innovation Lab Creates Value and Generates Significant Cost Savings
Government and Public Sector
From Zero to Hero
Technology
From “Poor Lead Quality” to 221% Growth
Four Weeks, Three New Sales Channels
Retail Banking
Exceptional Service, Tailored to Fit
Delivering an End-to-End Customer Service Solution
Payers
Customer Focus Yields Hundreds of New Opportunities
Customer Churn Cut in Half with Retention Strategy
Complex Support, Without the Complexity