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Client Story
TTEC sales team plays by a new book, with amazing results
Communication
Innovative, customized training program drives higher sales conversion rates
Retail Banking
Bank fulfills OCC regulatory directive in record time
Retail and eCommerce
Scoring better resolution rates with a deep dive into the customer journey
Expert lead qualifying and nurturing generates $6.5M in pipeline revenue
Inside sales outsourcing nearly doubles outbound calls, jump-starts growth
Technology
A strategic solution to growing backlog saves company $3.5 million a year
Providers
Customer support helps slash wait times by 97% during open enrollment
Ready, set, launch: Emerging insurtech builds a brand-new support operation
Expert sales support boosts Net Promoter Score by 110%
Fintech
Fintech firm retains at-risk customers with proactive outreach and simplified experiences
Overcome growing pains and jump-start sales with a unified inside sales approach