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New CX insights from TTEC EMEA
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Fraud management, AI, discipline drive €86M savings for travel company
TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
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Strategic partners bring the right mix of AI and people to boost CSAT
TTEC and Flip helped a growing retailer realise automation’s full potential
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Manual fraud investigations plummet 66%, yielding €3.3 million in savings
Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
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TTEC's Impact Practice
Taking a differentiated approach to make a more meaningful impact with lasting outcomes
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Welcome to TTEC Rwanda
Innovation from the start with our Impact Innovation Lab
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Contemporary site design, AI, and local talent lift CX, EX, and the future of a region
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AI-powered insights, expert training drive sales surge in 2 weeks
TTEC’s unique Service to Sales methodology jumpstarts revenue and boosts CSAT
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CX leaders: Focus on the right KPIs, finesse the blend of tech and humans
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AI in the real world: Real solutions for real contact centre stars
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Why Rwanda?
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5 things European retailers should consider when it comes to nearshoring
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