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New CX insights from TTEC

  • Illustration showing shimmering data points gathering in a woman's hand
    December 19, 2024 Blog Public Sector and Government

    Data dominates, AI agents reign for pragmatic public sector enterprises in 2025

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  • Illustration of a hand holding a magnet and attracting people to it
    December 18, 2024 Blog

    The key to sales success in 2025? Turn conversations into conversions

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  • A circle of many people's hands, each holding a puzzle piece
    December 17, 2024 Blog Healthcare

    Calm, cool, and coordinated: Healthcare’s next iteration

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  • A hand coming out of a laptop screen and typing on the keyboard
    December 16, 2024 Blog

    How iGaming companies parlay strategy to build growth, mitigate fraud risk

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  • Two hands holding out a variety of credit cards
    December 16, 2024 Blog Financial Services and Insurance

    Banking, financial services can’t be loyalty laggards in 2025

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  • Infographic showing CX priorities over a 4-year period
    December 10, 2024 Blog

    TTEC poll: Employee engagement top CX priority for 2025

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  • Tree against the backdrop of a colorful sunset
    December 6, 2024 Blog Healthcare

    Hopes for healthcare CX in 2025: Why I defy the cynics

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  • Woman looking at clothing on her phone and a piece of clothing in a box in front of her
    December 3, 2024 Blog Retail and eCommerce

    CX trends 2025: 3 ways AI will transform retail experiences

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  • A high-level view from above of people walking, with lines between them, showing they are all connected
    December 2, 2024 Blog

    Welcome 2025 with 3 ways to optimize fraud prevention

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  • The words "CX trends 2025"
    December 2, 2024 Blog

    CX Trends: In 2025, AI and insights become truly transformative

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  • Meet the crusaders battling dark forces of CX
    November 26, 2024 Datasheet Hypergrowth and Startups

    Meet the crusaders battling dark forces of CX

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  • Person in hiking/climbing gear standing at the top of a mountain peak
    November 25, 2024 Blog

    What makes TTEC a CXM leader, according to Everest Group

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