Welcome to
TTEC South Africa
Welcome to
TTEC South Africa
South Africa offers an excellent nearshore and offshore environment.
With a world-class infrastructure and diverse economy, South Africa offers many advantages for business. The country has a well-established BPO industry that consistently ranks as a top location for CX services. South Africa offers an excellent nearshore and offshore environment with its educated population, modern infrastructure, and cultural fit to the UK, US, and Australia. TTEC's location is in Cape Town. The culturally rich coastal city of Cape Town is considered the tech hub of Africa.
Ready to launch your career with TTEC?
See our open positionsMore insights from TTEC
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CX Trends for 2024
4 megatrends shaping the future of customer and employee experiences
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4 reasons why you should use the right CX partner
Discover how to optimize your contact center operations with innovative collaboration
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Customer support helps slash wait times by 97% during open enrollment
TTEC empowered a health benefits company to handle more calls, better and faster
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Expert B2B collections approach recovers €5M in 90 days
A humanised collections strategy delivered fast results
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Rwanda Tech & BPO Summit: A roadmap to positive impact
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A traveller’s take: Rwanda is ready for business
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Providing Rapid Contact Centre Assistance During Disaster Relief
After a massive flooding, when more than half a year’s worth of rain fell in the span of just three days, we stood up a 191 person contact centre to help the Red Cross support the flood victims.
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No Time to Lose
We set up hotline support service through 10 locations, including three new pop-up sites. TTEC got these sites ready to go, with technology in place, within just one week.
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A Healthy Dose of Culture
Leading lifestyle brand builds empathy among associates to strengthen member relationships.
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Driving Lease Loyalty
A global auto manufacturer uses data analytics to increase lease renewals and new vehicle sales.
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Consistency Drives Efficiencies
A technology manufacturer linked NPS to customer touch points to increase accountability and satisfaction.
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A Clear Vision Spurs Sales and Service
A near-shore team of brand ambassadors help guide online customers through the sales and service journey.
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Career Opportunities
Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.
See our open positions