Welcome to
TTEC Athens
Welcome to
TTEC Athens
Our Athens, Greece, location supports 16 languages and won Best Multi-Lingual Contact Centre for 2021 from the European Contact Centre & Customer Service Awards (ECCCSA) as well as the the 2023 Golden award for the Most Effective Application of Technology (Employee Experience).
Consider our Athens, Greece location because it’s a large metropolis and central to economic, financial, industrial, political, and cultural life. It offers extremely low-cost options within a rebuilding economy, and is strategically-located in the educational and economic heart of Athens.
Ready to launch your career with TTEC?
See our open positions
At a Glance
- TTEC opened Athens office in 2019, with current location opening in 2023.
- Total Seats: 1000+
- Won Best Multi-Lingual Contact Centre for 2021 from the European Contact Centre & Customer Service Awards (ECCCSA)
- 2023 Golden award for the Most Effective Application of Technology (Employee Experience)
- Strong candidate pool with high level of education, and a multilingual and multicultural environment
- Strategic location and the economic and cultural heartbeat of Greece
We're a certified Great Place to Work® in Greece
What makes a great place to work? Is it the shared purpose, the people, the growth…the fun? We believe in fostering a work environment where everyone belongs and have the tools, resources, and opportunities to do their best work. We’re honored to share – our employees think so too!
Learn more about this recognition
We’re so proud of our team in Athens – finalists in the European Contact Centre & Customer Service Awards (ECCCSA) for the following 3 awards:
- Most Effective Application of Technology (EX)
- Best Multilingual Customer Service
- Outsourced Contact Centre of the Year
16
Languages
spoken
- Arabic
- Croatian
- Czech
- Dutch
- English
- French
- German
- Greek
- Italian
- Norwegian
- Polish
- Portuguese
- Romanian
- Spanish
- Swedish
- Turkish
Greece Locations
Attica
TTEC Athens
Lagoumitzi 40,
Athina 117 45,
Greece
TTEC ATHENS
More insights from TTEC
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Fast-growing banking platform hits 91% quality scores, exceeds goals
TTEC speeds contact centre ramp-up, proactively pivots to meet startup’s evolving business needs onshore and beyond
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Insurance firm pumps up sales 10% with AI-enhanced performance enablement
Property & casualty company feeds 3 killer KPIs into AI engine to capture more sales, time savings, and enhanced coaching
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Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Centre of Excellence status
TTEC’s revamped curriculum and cream-of-the-crop offshore talent achieve high quality scores across 16 LOBs.
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Operating costs slashed 30%-50%, productivity doubles for banking firm
Innovative quality assurance tools and efficient protocols improve the customer experience
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Fraud management, AI, discipline drive €86M savings for travel company
TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
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Manual fraud investigations plummet 66%, yielding €3.3 million in savings
Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
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Colombia y el Futuro del CX
Cómo y porqué las empresas líderes están aprovechando las ventajas competitivas del offshore en Colombia para la experiencia de cliente
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Contemporary site design, AI, and local talent lift CX, EX, and the future of a region
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4 reasons why you should use the right CX partner
Discover how to optimize your contact center operations with innovative collaboration
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Customer support helps slash wait times by 97% during open enrollment
TTEC empowered a health benefits company to handle more calls, better and faster
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Expert B2B collections approach recovers €5M in 90 days
A humanised collections strategy delivered fast results
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Career Opportunities
Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.
See our open positions