Award-winning customer and
employee experiences in EMEA
2024
Keneth Umlauf has been named an Inspiring Leader in 2024 at The Inspiring Workplaces Group
Gold winner for Outsourced Contact Centre of the Year at the 2024 European Contact Centre & Customer Service Awards
Silver winner for Most Effective Sales Approach at the 2024 European Contact Centre & Customer Service Awards
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Silver winner for Best Employee Experience (Outsourcer) at the 2024 European Contact Centre & Customer Service Awards
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Silver winner for Best Multilingual Customer Service (Greece) at the 2024 European Contact Centre & Customer Service Awards
Highly commended for Most Effective Learning & Development Programme at the 2024 European Contact Centre & Customer Service Awards
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Highly commended for Best Multilingual Customer Service (Poland) at the 2024 European Contact Centre & Customer Service Awards
Ebony Langston Recognized in COLOR Magazine’s Top CDOs Powerlist
TTEC Poland was recognized by the OnCon Icon Top 100 Awards as one of the Top 10 Operations Teams of the Year
TTEC Earns Silver Certification in MLT's Black Equity Program for 2024
TTEC Poland named a "promising provider" by Everest Group for its capabilities in Customer Experience
Management (CXM) in the Everest Group’s Service Provider Compass™️ – Global Services Delivery from Poland 2024
Marina Boteva is the 2024 Gold winner in the categories 'Leader of the Year' and 'Manager of the Year' at the CareerShow Awards!
TTEC Philippines earns the #1 spot for the Talent Board Candidate Experience (CandE) Benchmark Research Program in APAC for the second year in a row
TTEC named one of UK’s Best Workplaces in Consulting & Professional Services™ 2024
TTEC Philippines is honored with back to back recognition on the HR Asia's Best Companies to Work for in Asia 2024 list
TTEC Philippines celebrates the Talent Acquisition team for their Gold in Excellence in Talent Acquisition
TTEC Philippines celebrates the Talent Acquisition team for their Silver in Excellence in In-House Talent Pipeline Strategy
Our TTEC Poland Türkiye team won GOLD at the Türkiye Customer Experience Awards in Istanbul for Best Employee-Driven CX
TTEC named one of UK’s Best Workplaces™ for Women in 2024
TTEC named on the 2024 UK’s Best Workplaces™️ for Wellbeing
TTEC named one of Ireland’s Best Workplaces™ in Tech in 2024
TTEC named one of UK’s Best Workplaces for Development™ 2024
TTEC Poland Wins Three Awards at Inspiring Workplaces Ceremony
- Top 25 Inspiring Workplaces EMEA 2024
- Inspiring Workplaces EMEA - Leadership
- Inspiring Workplaces EMEA - Experience
TTEC Named on INHERSIGHT's Best Outsourcing/Offshoring Companies (March 2024)
TTEC Poland wins 2 Gold at the Gulf Customer Experience Awards
Keneth Umlauf is the 2024 winner in the category 'Sales Director of the Year' at the 18th annual Stevie®️ Awards for Sales & Customer Service.
The OnCon Icon Top 100 Awards recognized Vicki Steere, Executive Director, Global Talent Acquisition Marketing, once again as a winner for the Top 50 Talent Acquisition Professional Award for the second year in a row presented by OnConferences.
TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience
TTEC Mexico is recognized for the 6th year in a row as a Best Workplace in the BPO Industry by Computrabajo
TTEC's Talent Attraction team earns recognition in this year's Rally® Awards.
2023
TTEC Philippines earns the #1 spot for the Talent Board Candidate Experience Benchmark Research Program in APAC
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TTEC Named#6 on INHERSIGHT's Best Outsourcing/Offshoring Companies to Work For As Rated by the Women Who Work There (Sept 23)
TTEC named to HR Asia's Best Companies to Work for in Asia 2023
TTEC wins the Talent Acquisition Team of the Year Award for the 2023 OnCon Icon Awards as voted by the public
TTEC has been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
European Contact Centre & Customer Service Awards: Bronze for Outsourced Contact Centre of the Year
European Contact Centre & Customer Service Awards: Gold for Most Effective Learning & Development Programme
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European Contact Centre & Customer Service Awards: Gold for the Most Effective Application of Technology
European Contact Centre & Customer Service Awards: Silver for the Best Multilingual Customer Service
TTEC named to Comparably's annual Best Companies for Career Growth Large Companies list derived from millions of ratings from employees
Turkish Customer Experience Awards: Silver for Best Employee-Driven Customer Experience
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2023
TTEC ranks high among companies hiring remote workers for the 9th consecutive year.
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Turkish Customer Experience Awards: Silver for Best Corporate Social Responsibility Initiative
The OnCon Icon Top 100 Awards recognized Vicki Steere, Executive Director, Global Talent Acquisition Marketing, as a winner for the Top 50 Talent Acquisition Professional Award presented by OnConferences
TTEC Krakow is recognized as a Best Company to Work For for the International Business Excellence Awards (IXBA)
TTEC Mexico is recognized for the 5th year in a row as a Best Workplace in the BPO Industry by CompuTrabajo
TTEC Canada certified as a 'Great Place to Work®' through continued commitment to Employee Experience
2022
European Contact Centre & Customer Service Awards: Bronze for Best Approach to Diversity and Inclusion
European Contact Centre & Customer Service Awards: Bronze for Great Place to Work (Large)
European Contact Centre & Customer Service Awards: Gold for Best Multilingual Customer Service, TTEC Poland
TTEC named as one of the Best Employers for Diversity in 2022
TTEC Ranked Among the Best Employers in Denver by Comparably
Ranked #2 out of 27 APAC companies in Talent Board's Candidate Experience Awards
TTEC Awarded with Five Stevie®️ Awards for customer service expertise, sales operations, and leadership
Gold for Sales & Customer Service, as well as four additional silver and bronze awards
TTEC Named to Computrabajo’s Best Workplaces 2022 for 4th consecutive year and best company to work for in the telemarketing and BPO category for the 1st time.
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Recognized as a Leader in Everest Group's PEAK Matrix©️ Report for CXM in North America
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Recognized as a Leader in Gartner's Magic Quadrant for Customer Service BPO
TTEC Wins Second Place in Best Use of Organic Social Media in Recruitment Marketing
European Customer Experience Awards 2022
Silver Award Winner at the European Customer Experience Awards 2022, in the Employee Experience in the Crisis category.
RippleMatch names TTEC’s Leadership Development Internship Program in the 2022 Campus Forward Awards
TTEC named as a "Best Place to Work for Disability Inclusion" in the Disability Equality Index
TTEC wins Bronze Stevie®️ Award for Achievement in Diversity and Inclusion
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2022
TTEC ranks high among companies hiring remote workers for 8th consecutive year
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2022
TTEC ranks high among companies hiring remote workers for 8th consecutive year.
TTEC Awarded with 2 Gold Stevie®️ Sales & Customer Service Awards for Innovation
TTEC Canada Certified as ‘Great Place to Work®️
TTEC Named on Best Companies lists As Rated by the Women Who Work There (January - Sept 2022)
InHerSight’s list of the 50 best companies to work for is created from millions of anonymous employer ratings and reviews by working women.
TTEC Named Organization of the Year in the 2022 Excellence in Customer Service Awards presented by the Business Intelligence Group in Canada
TTEC Wins Gold Grand Stevie®️ Award for Most Valuable Technical Innovation (VaccinateNOW) in response to the COVID-19 Pandemic
2021
Ken Tuchman named on the Titan 100 List
The Colorado Titan 100 program recognizes the area’s most accomplished business leaders in their industry using criteria that includes demonstrating exceptional leadership, vision and passion.
TTEC Canada Solutions Named one of the best workplaces in Quebec
Selection was made by Great Place to Work®
TeleTech recognized by GradPhilippines as one of this year's Top 100 Graduate Employers
Company was chosen as the top employer in the Business Process Outsourcing sector.
TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021
Accolades recognize talent in outsourcing and shared services, showcasing high-performing individuals and functional teams across the global sourcing industry.
TTEC Ranked Among the Best Employers by Comparably
Ranking based on sentiment ratings provided anonymously by current employees in operations departments.
TeleTech certified for 3rd year in a row as a Kincentric Best Employers in the Philippines
This program adopts a rigorously researched global framework and proven data-driven methodology to identify Best Employers using three data sources—the CEO Questionnaire, the Employee Opinion Survey (EOS), and the HR Interview and audit of relevant practices.
TTEC Named Winner of Two 2021 Rally® Awards
Company won awards for best use of organic social media in recruitment marketing as well as best use of video in recruitment marketing.
TeleTech Selected as Recruitment Team of the Year by the HRO Today Association for the APAC Region
The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement.
The Customer Centricity World Series Awards
TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and Best Contact Centre at the World Series 2021
TeleTech named a winner of the 2021 Global Candidate Experience (CandE) Awards in APAC
Company was one of 9 winners of the 2021 APAC Candidate Experience (CandE) Awards, in the TalentBoard second year doing research in this region.
TTEC Named No. 2 on FlexJobs' 'Top 100 Company to Watch for Remote Jobs in 2021' List
TTEC jumped from No. 13 last year by leading the market shift to virtual contact centers with its innovative Humanify® Cloud @home platform.
TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021
TTEC jumped from #13 to #7 by leading the shift to remote work with its innovative Humanify® Cloud @home platform
TTEC Wins Australia Contact Center Award for “Operations People Capability”
This category recognises excellence in operational performance demonstrated across one of 3 core functions, including Workforce Optimisation, Performance and People Capability. People Capability includes L&D, Leadership Practices, Succession Planning and Employee Engagement.
TTEC Awarded with Five Stevie® Awards for Sales and Customer Service
Awards recognize customer experience excellence including women of the year in customer service and sales.
TTEC Named as one of The 50 Best Places to Work As Rated by the Women Who Work There (September 2021)
InHerSight’s list of the 50 best companies to work for is created from millions of anonymous employer ratings and reviews by working women.
European Contact Centre and Customer Service Awards
TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)
TTEC Canada Certified as ‘Great Place to Work®’
Award measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie.
2020
TTEC Named a winner of the 2020 Global Candidate Experience (CandE) Awards
61 companies will be recognized for candidate experience excellence this year at the CandE Awards Virtual Conference.
TTEC Wins Asia-Pacific Grand Stevie Award For CultureCX Innovation In The Philippines
TTEC honoured with the highest-scoring workplace excellence entry in the Philippines for Innovative Use of Technology in Human Resources.
TTEC Named a 2020 Best Company for Diversity Second Year in a Row by Comparably
Award based on sentiment ratings provided by TTEC employees.
TTEC Wins Gold Stevie® Award For Innovative Use Of Technology In Human Resources, Plus Two Silvers For CX Excellence
Awards recognise sales and customer service excellence across Asia-Pacific.
Crown Commercial Services G-Cloud 12
TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework.
TTEC Named a Top 25 Employer Partner for Remote Work in 2020 by Virtual Vocations
Company is named #13 on the inaugural list of work-from-home employers.
European Customer Centricity Awards
TTEC was named "Best Contact Centre" and "Best Employee Empowerment" by the European Customer Centricity Awards
TTEC Wins Silver Stevie® Awards for Great Employers
Awards recognize company and HR team response to COVID-19.
TTEC Named to Top 25 List of Best Companies for Professional Development by Comparably
Award derived from sentiment ratings provided by TTEC employees.
TTEC Named one of the Best Places to Work by In Her Sight
UK National Contact Centre Awards
TTEC won the Most Effective Employee Engagement Programme Award at the 2020 UK National Contact Centre Awards. TTEC was also a finalist for two other categories. The virtual awards ceremony took place on 21 September.
CompuTrabajo Names TTEC one of the best companies to work for in Mexico
TTEC ranked the number one company to work for in the telemarketing and BPO sector.
TTEC Wins Gold Stevie® Award For Technology In Sales, Plus Five Others In Multiple Categories
Awards recognize sales and customer service excellence, including two women of the year
TTEC's AI-powered Learning Solution Wins Disruptive Technology of the Year Award
CCW Excellence Award recognizes TTEC's innovative RealPlay™ technology solutions
European Customer Centricity Awards
TTEC in EMEA was also highly commended for its "Business Change/Transformation" for its Culture CX employee engagement initiative
European Customer Centricity Awards
TTEC was announced as a Finalist for the European Customer Centricity Awards. The virtual awards ceremony will take place on 22 September.
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020
Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers
2019
TTEC Awarded Spark of Change Award by Ultimate Medical Academy
Award for being true supporters of UMA graduates and changed the highest number of lives in the 2018 calendar year.
CRM Magazine Names 2019 Customer Service Leaders
TTEC has been named a 2019 CRM Service Leader for Contact Center Outsourcing.
TTEC Named to the Best Company for Diversity 2019 List by Comparably
Award derived from sentiment ratings provided by TTEC employees
CX Leader TTEC Named as a 2019 Training Outsourcing Watchlist Company
TTEC was named to Training Industry, Inc.'s 2019 "Training Outsourcing Companies Watch List” for the third year in a row.
TeleTech Recognized as a Kincentric Best Employer for the Second Consecutive Year in the Philippines
Best Employer Award recognizes top workplaces in the Philippines
TTEC wins 2019 LearningElite Silver Award
TTEC was recognized by Chief Learning Officer with a LearningElite Silver Award.
TTEC win 2 top awards at the 2019 European Contact Centre & Customer Service Awards (ECCCSAs)
- Gold Winner - Outsourced Contact Centre of the Year
- Silver Winner - Best Pan-European Contact Centre of the Year
- Finalist - Best Employer – Great Places to work
TTEC named Best Training and Development Program winner in the 2019 Customer Contact Week Excellence Awards
TTEC was named Best Training and Development Program in the 2019 Customer Contact Week Excellence Awards held on the Gold Coast.
TTEC Wins Gold Award for Leadership Development by Brandon Hall Group
The company was recognized for its commitment to engage and empower employees through digital and collaborative learning
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019
Company marks fifth year in the Top 10 of the annual list which recognizes companies for hiring remote workers
TTEC Wins Six Stevie® Awards, Recognized for Customer Experience Excellence in Multiple Categories
Company takes home recognition for solutions including consulting, technology, care and growth services
2018
TTEC Wins Best pan-European Contact Center award at the European Contact Center & Customer Service Awards (ECCCSA) 2018
CX transformation leader recognized for European program success in Best pan-European Contact Center
Customer Experience Leader TTEC Recognized by Global Sourcing Association (UK) for Best Nearshore Team
Company also honored as Top Performer in Strategic Sourcing
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CX Leader TTEC Wins UK Top Employer of the Year Award for the Company’s EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018
Recognition of delivering optimum performance through continuous improvement in people practice
Best People and Culture to Drive CX Award Goes to TTEC
Company recognised as leader in employees and culture to drive customer experience in the Asia Pacific region
CX Leader TTEC Receives North America Cloud Partner of the Year Award from Verint
Verint recognized TTEC as North America Cloud Partner of the Year due to the company’s achievements in customer engagement, and collaborative approaches in helping organizations achieve business goals, revenue objectives and growth.
TTEC Earns Three Chief Learning Officer Learning In Practice Awards
Company recognized for demonstrating excellence in design and delivery of learning programs
TTEC in EMEA highly commended for two UK 2018 CCF Awards
CX leader recognized for UK program success in Employee Engagement Strategy of the Year and Outsourcing Partnership of the Year
Customer Experience Leader TTEC Receives Customer Care Partner of the Year Award from Cisco
Cisco names TTEC as Customer Care Partner of the Year for the US, in recognition of the company’s ability to support customers with both cloud and premise-based solutions.
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TTEC Wins Five Awards for Cisco Partnership
Company recognized as Contact Center Partner of the Year for Overall Revenue and Cloud Contact Center Partner of the Year
TTEC Named Service Excellence Company of the Year in Asia CEO Awards
TTEC wins Service Excellence Company of the Year and earns further finalist recognition at prestigious awards
TTEC Named to IAOP Global Outsourcing 100 List of World's Best Service Providers
TTEC has recently been named to the IAOP 2018 Global Outsourcing List of World's Best Service Providers. The Global Outsourcing 100, now in its twelfth year, recognizes the world's best outsourcing service providers.
CX Leader TTEC Wins Nine Stevie® Awards for Customer Experience Excellence
TTEC earned a total of nine Stevie® awards during the 12th annual Stevie Awards for Sales and Customer Service program, including Gold Stevies for Contact Center or Customer Service Outsourcing Provider of the Year and Customer Service or Call Center Consulting Practice of the Year.
TTEC Wins Brandon Hall Group Silver Award for Best Unique or Innovative Learning Program
Company recognized alongside learning management system partner, Litmos, for innovations in its leadership career development program
CX Innovator TTEC Selected as Finalist for Best of Enterprise Connect 2018
HumanifyTM Digital Worker Factory selected as a finalist for the Best of Enterprise Connect 2018.
TTEC Named a Champion in Frost IQ: Australian Contact Center Outsourcing Market
Industry analyst report recognizes TTEC’s strong geographic footprint and well-established delivery operations in the Asia Pacific region, along with global customer experience capabilities
Customer Experience Innovator TTEC Named a Top 100 Company to Watch for Remote Jobs in 2018
TTEC named to FlexJobs' annual list of the Top 100 Companies to Watch for Remote Jobs in 2018, ranking high on the list for the fourth consecutive year.
TTEC Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing Service Providers
Industry analyst firm, Everest Group, recognizes TTEC as a Leader for Contact Center Outsourcing, citing the company’s strong growth in 2017, its suite of advanced analytics solutions and its diversified portfolio of clients across industry verticals.