Long hold times. Staff shortages. Digital channel dilemmas. Sound familiar? These are just some of what’s facing CX leaders in the financial services and P&C insurance industries. So what can be done?

Learn how adapting now to CX challenges pays future dividends, for this year and into 2023.

In just 20 minutes, learn:

• Top CX challenges facing financial services and insurance leaders, and what to do about them
• How prepared the industry is to tackle what’s next for 2023
• What CX leaders are doing right now to meet the moment and improve experiences