July 11, 2018 Strategy Guide Transform Omnichannel Vision into Reality In this guide, learn key obstacles companies face in creating seamless omnichannel CX and best practices to overcome them
June 15, 2018 Case Study Automotive Mobile app innovation driven by customer insight Real-time analytics enable positive user experiences with mobile app
May 8, 2018 Case Study Data insight reduces churn and decreases costs B2B company identifies key customer pain points and proactively deflects call volumes