September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
September 14, 2023 Customer Strategist Will generative AI solve the CX industry’s omnichannel problem? Generative AI bypasses the rules-based functions that hindered previous omnichannel efforts to get closer to an omnichannel reality
September 7, 2023 Assessment Not sure where to begin with AI in your business? Take our AI readiness assessment to identify steps you can take now to build competitive advantage in your CX operations
September 5, 2023 Blog Hypergrowth and Startups Where should startups focus their AI investments? Start here
August 22, 2023 Strategy Guide Public Sector and Government 4 real-world AI applications for transportation Secure cost savings and improve the customer experience with strategies that raise and sustain the public trust
August 8, 2023 Case Study Public Sector and Government Health benefits exchange hits staffing sweet spot Partnership with TTEC ensures ideal staffing and service levels for customers in their preferred languages