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Client Story
Automotive
Simulated Learning Accelerates Great Service
Providers
Simplicity Rewards Patients — and Provider
Government and Public Sector
Self-Serve Worker’s Compensation Claims by Phone
RSA Medical Gets Flexible to Overcome Growth Challenges
Payers
Productivity Rises 85% in Two Months
Portable Cloud Solution for Increased Productivity
Patient Centricity from Day One
World: Americas
Network Upgrades Enable Mobile Connectivity for Thousands of At-Risk Students
Media
Media Disruption Leads to Customer Satisfaction, Sales Improvement
Marketing Analytics Drive Costs Down 60%
Insurance
Less Growing Pains, More Gains
Leading Supplier Streamlines Operations and Reduces Costs
Finding Insight Behind the Scenes
Innovations in Mobile Customer Care Bridge Technology and Humanity
Retail and eCommerce
Inconsistent Customer Experience Leads to Lost Calls, Lost Sales
icStore for Multichannel Customer Service