This site uses cookies and by using the site, you are consenting to this. Learn why we use cookies and how to manage your settings. Privacy Policy
Customer Strategist Journal
Big Data: What Are Firms Actually Doing With It?
Government and Public Sector
Data-driven Decision Making at Work in the Public Sector
Retail Banking
Five Steps to Big Data Dominance in Banking
Technology
10 Big Data Trends to Get Ahead of Now
Blog
Five Steps for Understanding Your Revenue State
Communication
Applying the Freemium Business Model in Telecommunications
Social Customer Service: 14 Big Brands Tested and Exposed
Vacations and Customer-Centric Solutions: Is the All-Inclusive Deal Worth It?
Tapping Into Customer-Driven Innovation
A Lesson from Google on Marketing Innovation
Mastering the Art of Scientific Marketing
Customer Experience Innovation: No Genius Required
Learning Innovation: Moving Away from Normalcy
Microsoft Looks to the Cloud to Build Customer Relationships
Fintech
la Caixa Shares Three Drivers of Customer Innovation
Getting Behind the Wheel of Innovation