June 10, 2022 Blog Retail and eCommerce Excerpt: 3 ways retailers are combatting holiday season challenges this summer
June 8, 2022 Datasheet Retail and eCommerce Steer through the headwinds in the retail industry Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 8, 2022 Datasheet Communications and Media Steer through the headwinds in the C&M industry Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 3, 2022 Video Customer Strategist Journal: June 2022 roundtable discussion Watch as the editors behind the Customer Strategist Journal talk about their favorite parts of the spring 2022 issue and learn what goes into crafting exceptional customer experiences.
May 31, 2022 Customer Strategist Outlook Sourcing the ingredients of a great customer experience What goes on behind the curtain to deliver amazing customer experiences is serious business for a brand.
May 31, 2022 Customer Strategist Industry Insights Healthcare Payers Focus on the member experience after open enrollment ends 3 growth strategies beyond AEP
May 31, 2022 Customer Strategist Perspectives Can you spot missed opportunities in the contact center? Use "dark data" to uncover revenue potential and other CX improvements.
May 25, 2022 Customer Strategist In Depth 5 keys to putting a Total Experience into action It’s not just for customers anymore.
May 25, 2022 Customer Strategist Industry Insights Retail and eCommerce 3 ways retailers are combatting holiday season challenges this summer Preparation breeds success.
May 25, 2022 Customer Strategist In Depth Customer intent is a treasure trove of actionable data hiding in plain sight Better insights = happy customers
May 25, 2022 Customer Strategist Profile Happy customers are closer than they appear Hendrick Automotive Group was awarded top honors for its online reputation and more.