April 15, 2016 Customer Strategist Drivers: A Story of Transformational Change A fictional story shares the realities of customer-centric culture change.
April 15, 2016 Customer Strategist Healthcare Providers Cleveland Clinic’s Prescription for Innovative Company Culture Innovation is key to a healthy healthcare system
February 15, 2016 Blog The Hidden Obstacle to Great Corporate Culture: Unconscious Bias Build awareness in the recesses of your brain to boost decision-making.
