October 9, 2015 Customer Strategist Public Sector and Government Putting CX to Work in Unique Ways A government agency puts customer strategy best practices to work in an organizational transformation.
October 9, 2015 Customer Strategist Staples Advantage Bets on Personalization and Convenience to ‘Make More Happen’ The company fights off disruption by engaging with customers in new ways to drive revenue.
October 9, 2015 Customer Strategist Retail Banking Pinning Hope on Personalization Through Mobile Leaders behind Turkey’s new shopping app share their personalized, mobile-first strategy.
September 17, 2015 Blog Healthcare Payers Open Enrollment Essentials: How to Build Lasting Relationships with Members
August 25, 2015 Blog Healthcare Payers In the Wake of Merger Mania, What's Next for Health Insurance Customers?
