January 6, 2016 Customer Strategist Lessons Learned From Hands-On CEOs These CEOs prioritize direct customer interaction as part of their daily executive responsibilities.
January 6, 2016 Customer Strategist The Intersection of Business and Consumer Perspectives TeleTech research shows that consumers and companies are traveling down different paths when it comes to customer experience priorities.
December 9, 2015 Blog Property and Casualty Insurance Research: Insurance Claims Process Do’s and Don’ts
