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Client Story
AI-powered insights, expert training drive sales surge in 2 weeks
Voice enhancement lifts NPS 9% for major health group
Payers
Makeover of health plan’s knowledgebase sends engagement and accuracy soaring
High Tech
Reimagined workflows, tools help cut video production time nearly 40%
Retail and eCommerce
Intelligent automation reduces call transfers by 98%
Skilled tech support slashes hold times by 93%
Technology
Expert support and proactive solutions drive CX growth
The right blend of tech support and CX enables better, faster resolutions
Proactive partnership boosts CSAT at fast-growing startup
Gaming
TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements
Communication
For more than 20 years, TTEC has helped this telecommunications company grow
Government and Public Sector
Health benefits exchange hits staffing sweet spot