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Client Story
$4.9 million annual savings unearthed for computer goods giant
Communication
Unwavering support in a fast-evolving industry
TTEC helped fitness brand realize the benefits of outsourcing
The right work-from-home strategy cuts associate attrition by 63%
Retail Banking
Fortune 100 firm adopts culture of compliance with customer support ramp-up
Payers
Wellness company conquers seasonal surge, cuts backlog with TTEC
Insurance
People power AI for speedier insurance claims processing
Retail and eCommerce
Back-office streamlining speeds up retailer’s hiring process
Annotation reduces process time from 7 minutes to 1
98% model accuracy through annotation
Government and Public Sector
Surge support: A public sector contact center goes live fast when disaster strikes
Gaming
Outsourced customer support helps gaming company take control of volume surge