Unwavering support in a fast-evolving industry
For 25 years and counting, TTEC stands by telecommunications company at every step
Unwavering support in a fast-evolving industry
For 25 years and counting, TTEC stands by telecommunications company at every step
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More insights from TTEC
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How the right tech support partner can power up your tech and comms CX
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Telecom CX trends: Connect service and sales to maximize customer value
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Communications and Media Datasheet
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Automation decreases associates’ login time by 61%
A streamlined process saves associates 10 minutes per day
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Wireless sales see 45% lift to the tune of $1.5B
The SMB market is one that our client was looking to get into. They sought our help to design, deliver, and manage a solution that would capitalize on their skills across a variety of channels.
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AI-powered insights, expert training drive sales surge in 2 weeks
TTEC’s unique Service to Sales methodology jumpstarts revenue and boosts CSAT
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Fueling sales growth in a dynamic industry through collaboration
For more than 20 years, TTEC has helped this telecommunications company grow
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A customer experience roadmap for long-term success
Our client was at a crossroads with increased competition. We helped them create a customer-centric vision and build a new CX roadmap.
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Specialized support boosts B2B collections revenue
TTEC collections associates quickly hit 82% attainment rate
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Humanizing AI takes center stage at Mobile World Congress
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Answer the call for better CX: Know what customers want
How to serve the top 5 customer intents for telecom
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Our impact in Communications and Media
Building long-term loyalty and a healthier bottom line
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