October 3, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
September 5, 2023 Blog Hypergrowth and Startups Where should startups focus their AI investments? Start here
August 15, 2023 Case Study Insights from speech analytics help grow monthly sales by 65% TTEC helped a global logistics company discover which sales techniques worked best, jump-starting turnover
August 8, 2023 Blog Retail and eCommerce Upselling in the contact centre? Make it part of your retail strategy
July 24, 2023 Case Study €4.5 million annual savings unearthed for computer goods giant TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimise CX for customers and employees
