Holden Olsen - Director of Sales Operations, TTEC Engage Resources | TTEC

January 22, 2025 Blog Communications

Telecom CX trends: Connect service and sales to maximize customer value
April 25, 2024 Customer Strategist In Depth

Service to sales gets a needed upgrade in the AI era

Can a sales attempt actually improve customer service?
June 11, 2020 Blog

Consistent CX Builds Customer Loyalty in Uncertain Times
November 5, 2015 Blog

How to Build a Data-Driven Sales Strategy
August 6, 2015 Blog

When Starting from Scratch Isn’t an Option: Five Tips for Transitioning Customer Service Chat to Sales Chat
March 25, 2015 Blog

Five Ways to Get the Most from Your Sales Chat Efforts